General chat and talk about whisky.
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Joined: Tue Dec 05, 2006 5:17 pm


Postby whiteshirt » Sat Sep 22, 2012 12:25 pm

I very rarely complain or sing the praises of companys on any forum site. BUT..

I have to mention the excellent and I mean excellent service of Cadenhead's Campbeltown Whisky Shop.

I was searching for a Millburn 31yrs bottled 2006. I contacted Cadenheads and they informed me that their German Shop had stock. I subsequently rang the shop and was told in very good English that they had in fact got a very small quantity. However because of tax etc reasons, they could only ship to an address in Germany. How frustrating, I did not know anyone who lived there that could help. I emailed Cadenheads in Scotland and asked if they could help. They stated that possibly they could help and would get back to me. The following day I was contacted and told one of their reps was going to Germany and he would pick up the bottles for me, bring them back to Scotland then post them to me. A couple of weeks later I was informed the bottles were ready for delivery. They arrived yesterday and no charge for postage and packing. I can only sing the praises of the Cadenheads staff for their fantastic help. WHAT SERVICE!!!!

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