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I opened a 12 month, 8 issue subscription to Whisky Magazine on 3 January this year. I was surprised not to be sent issue 69 published on 18 January given the start date of my subscription. Despite my chasing by telephone, issue 69 never appeared. Since then I have received issues number 70, 71 and 72.
I find it irritating to be told that my subscription is coming to an end when there are over 5 months to run, particularly as so far I have only had 3 of the promised 8 magazines and we are now in mid July.
How can I be sure that were I to renew now that the outstanding 5 issues from the current subscription would be honoured as well as the 18 issues promised by the renewal?
No, I think I will wait until I have had the current subscription fullfilled and then consider whether I renew.
I like reading the magazine, but the subscription service leaves something to be desired.
From what you say there was just a bit of a delay in your sub getting started, but it's ok now. I don't renew as soon as I get the first reminder but I don't leave it until it runs out. And they've never cheated me out of any issues
Now I just pick up a copy on issue in either W H Smith or Borders. No hassle at all.
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