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A couple of years ago, as Erik Huurman will recall only too well, we looked very closely at the problem of subscribers im Europe haing to wait for their copies. We found that while nearly everyone got their copies within a couple of weeks at the latest, random copies were not delivered until much later,
Since all the copies were shipped at the same time in the same consignment, the only logical answer was that some local postal people were better than others!
In Erik's case, I seem to remember that one character in his postal code was wrong, but one of the postal workers realised this and delivered it, whereas if someone else was on duty who did not realise the error, the copy was returned undelivered to the sorting office. So Erik sometimes got his copy quickly - sometimes he had to wait longer
But like all good things, WM is definitely worth waiting for!
Rudolph Hucker wrote:A couple of years ago, as Erik Huurman will recall only too well, we looked very closely at the problem of subscribers im Europe haing to wait for their copies. We found that while nearly everyone got their copies within a couple of weeks at the latest, random copies were not delivered until much later
I remember the email correspondence we had while you were working for WM Colin, and I know your view on the subject
Erik himself confirmed he has to wait 5-6 weeks for his copies too (also after his postal code got fixed). Just like all other dutch subscribers I spoke too. (if there is any Dutch subscriber getting his copy a lot faster, please speak up and share your secret )
And all confirm as well, that if they get send a new copy directly from the magazine's HQ that they receive it within 4-5 days (just like an other magazine I've been subscribed to wich got send from the UK).
Marcin himself has acknowledged on this forum there is a problem. But I guess with the arrival of a new editor that has faded away...
I remember that I sorted it out with Colin, some years ago now. After that I got my copy within two max. three weeks, wich was OK by me and that went well for some time. However the time to receive my copy is getting longer and longer. In May/June I was in the Speyside and I saw the copies(Issue 40) there already, that must have been around the 2nd of June, now we're a month later and nothing happend so far.
From what I know is that the copies for the European mainland arrive in Belgium. And I think it is just a matter of the distribution network. All I know is that Whisky Magazine(Paragraph Publishers) dispatch them all at the same time to a distribution point and from there it will be spread out to the other countries. My best guess is that the distribution network has failed again....
I'm not sure if the WM can do anything at all about it, perhaps WM can look out for another distributor.
Assuming "June" means subscribers in the UK get their copy early June, it looks to me that this issue went over its normal 5-6 week delivery period....
Not sure wether I should ask for a replacement copy yet, but normally when Erik receives his issue, I notice that mine follows a day later or so..
I have yet had no reply, so I dont know if a replacement copy is underway? Or if my email has been read at all?
Gonna be August soon, and I'm still waiting for the June issue
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